Privacy Policy — pk1947

1. Introduction

This Privacy Policy ("Policy") describes how pk1947 ("we", "us", "our") collects, processes, stores, shares and protects personal data provided by or obtained about users ("you", "your", "User") of the pk1947 platform available at pk1947.cam (the "Platform").

By registering an account on the Platform, accessing any service or submitting personal information to us in any form, you acknowledge that you have read and understood this Policy and agree to the data practices described herein. This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the Platform.

We are committed to handling your personal data responsibly, transparently and in a manner consistent with good data stewardship principles. If you do not agree to the practices described in this Policy, you must not use the Platform.

2. Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, date of birth, contact details, identification document numbers, financial information and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, erasure or destruction.
• "Controller" — the entity that determines the purposes and means of processing Personal Data; in the context of this Policy, that entity is the operator of pk1947.
• "Processor" — a third party that processes Personal Data on behalf of the Controller under a contractual arrangement.
• "KYC Data" — identity verification documents and supporting information collected as part of Know Your Customer procedures, including CNIC or passport copies, proof of address and liveness verification data.
• "Cookies" — small data files placed on your device by the Platform to support functionality, session management, analytics and, where applicable, personalisation.
• "Platform" — the pk1947 website, mobile web interface and associated services available at pk1947.cam.

3. Personal Data We Collect

3.1 Registration Data

When you create an account on pk1947, we collect:

• Full legal name
• Date of birth
• Email address
• Mobile phone number
• Residential address (city and country, at minimum)
• Username and password (password is stored in hashed form and is never accessible to our staff in plaintext)

3.2 Identity Verification (KYC) Data

To comply with age-verification, identity and anti-money-laundering obligations, we may collect:

• Copies of a valid CNIC (Computerised National Identity Card) or passport
• Proof of address documents (such as a recent utility bill or bank statement)
• Selfie or liveness verification images used to match submitted identity documents

KYC data is submitted through the Platform's secure HTTPS-protected verification interface only. pk1947 will never request identity documents through unverified chat applications, social media channels or unsecured email. You must not alter, edit or obscure any part of a submitted document. Submission of falsified documents is a serious breach of our Terms & Conditions and may constitute fraud.

3.3 Transaction Data

For every deposit, withdrawal, wager and bonus transaction on your account, we record the transaction amount, currency (PKR or as applicable), payment method reference, timestamp and transaction outcome. References to payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual only. None of these providers endorse pk1947 or gambling activity.

3.4 Technical and Device Data

When you access the Platform, we automatically collect:

• IP address and approximate geographic location derived from IP
• Device type, operating system version and browser type
• Session duration, pages visited and features accessed
• Referral source (how you arrived at the Platform)
• Cookie identifiers and similar tracking technologies (see Section 7)

3.5 Communications Data

When you contact our support team by email or live chat, we retain records of those communications, including the content of messages, timestamps and any attachments. This data is used to resolve your query, improve support quality and maintain a record of account-related interactions.

4. Legal Basis for Processing

We process your Personal Data on the following legal bases, as applicable:

5. How We Use Your Personal Data

pk1947 uses the Personal Data we collect for the following purposes:

• Account operation: Creating, maintaining and securing your account; processing deposits and withdrawals; settling wagers; applying bonus credits.
• Verification and compliance: Verifying your identity, age and address in fulfilment of KYC requirements; detecting and preventing fraudulent activity; meeting anti-money-laundering (AML) obligations applicable to our licence.
• Platform improvement: Analysing usage patterns, identifying technical errors, improving navigation and user experience based on aggregate, anonymised data.
• Security: Monitoring for suspicious login activity, account takeover attempts, payment fraud and other security threats.
• Customer support: Responding to queries, resolving disputes and maintaining records of account-related interactions in English and Urdu.
• Legal obligations: Retaining transaction and identity records as required by applicable law, licence conditions and regulatory direction.
• Responsible gambling: Monitoring for patterns consistent with problem gambling; applying limits, cooling-off periods or self-exclusion as requested or as required by our responsible-gambling framework.
• Communications: Sending account-related notifications (e.g., deposit confirmations, withdrawal updates, security alerts). Where you have provided consent, sending promotional communications about Platform offers. You may withdraw consent for marketing communications at any time.

6. Data Sharing & Third-Party Disclosure

pk1947 does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Service Providers and Processors

We engage third-party processors to assist in operating the Platform, including:

• KYC and identity verification service providers
• Payment processing infrastructure providers
• Cloud hosting and data storage providers
• Customer support platform providers
• Fraud detection and analytics providers
• Game content and live-casino streaming technology partners

All third-party processors are required to handle your data in accordance with this Policy and are bound by contractual data-processing obligations that prohibit them from using your data for purposes beyond those we have specified.

6.2 Legal and Regulatory Disclosure

We may disclose Personal Data to law enforcement agencies, regulatory authorities, financial intelligence units or courts where we are required to do so by applicable law, court order or regulatory direction. We will endeavour to notify you of such disclosure where permitted by law.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets involving pk1947, Personal Data held about users may be transferred to the acquiring or successor entity. You will be notified of any such transfer through a notice on the Platform.

7. Cookies & Tracking Technologies

pk1947 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:

• Essential Cookies: Required for the Platform to function, including session management, authentication and security features. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display options and remembered login state (where applicable). These are optional but improve your experience.
• Analytics Cookies: Collect anonymised data about how users interact with the Platform — pages visited, session duration and navigation paths — to help us identify improvements.
• Marketing Cookies: Used to serve relevant promotional content where you have given consent. You may opt out of marketing cookies at any time through your browser settings.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some Platform features.

8. Data Security

pk1947 applies a range of technical and organisational measures to protect your Personal Data against unauthorised access, loss, misuse and alteration. These include:

• HTTPS/TLS encryption for all data transmitted between your device and the Platform
• Encryption of sensitive stored data, including KYC documents and payment records
• Access controls limiting staff access to Personal Data on a need-to-know basis
• Regular security assessments and monitoring of Platform infrastructure
• Incident response procedures covering data breaches, including user notification where required

No data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. While we apply industry-standard protections, you should also take responsibility for securing your account credentials and reporting any suspected unauthorised access promptly.

9. Data Retention

We retain your Personal Data for as long as your account remains active and for such additional period as is required by applicable law, regulatory obligation or licence condition. In practice, this means:

• Account and registration data is retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements.
• KYC documents are retained for the period required by the operator's licence jurisdiction, typically a minimum of five (5) years from the date of verification or account closure.
• Transaction records are retained for a minimum of five (5) years in accordance with financial record-keeping obligations.
• Support communications are retained for a minimum of two (2) years following resolution of the relevant query or dispute.
• Technical and device data collected through analytics and security monitoring is retained in aggregate or anonymised form for internal analysis purposes.

When retention periods expire and no legal obligation requires continued storage, we apply secure deletion or anonymisation procedures to remove the relevant data.

10. International Data Transfers

The Platform is operated by an entity incorporated outside Pakistan. As a consequence, your Personal Data may be transferred to and processed in countries outside Pakistan. This may include countries where the operator is incorporated or licensed, and countries where our service providers maintain infrastructure.

Where we transfer Personal Data to countries that may not provide the same level of data protection as the jurisdiction in which you reside, we take appropriate contractual and technical safeguards to protect that data. If you have questions about international transfers of your data, please contact us using the details in Section 15.

11. Your Rights as a Data Subject

Subject to applicable law and to the extent consistent with our legal and regulatory obligations, you have the following rights in relation to your Personal Data:

• Right of Access: You may request a copy of the Personal Data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete Personal Data.
• Right to Erasure: You may request deletion of your Personal Data where there is no longer a legal basis for us to retain it. Note that certain data must be retained to comply with AML and regulatory requirements and cannot be deleted on request during the mandatory retention period.
• Right to Restrict Processing: You may request that we restrict processing of your Personal Data in certain circumstances, such as while a dispute about data accuracy is pending.
• Right to Data Portability: Where processing is based on your consent or a contract with you, you may request that we provide your data in a structured, commonly used and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object: You may object to processing based on legitimate interests or direct marketing at any time.

To exercise any of the above rights, please contact our support team using the details provided in Section 15. We will respond to valid requests within a reasonable timeframe and will not charge a fee for exercising these rights unless requests are manifestly unfounded or excessive.

12. Children's Privacy

The Platform is strictly for adults aged 18 and above, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from individuals under the minimum age requirement. If we become aware that Personal Data has been submitted by a person below the minimum age, we will close the account and delete the associated data as promptly as possible.

If you believe that a minor has registered an account on the Platform, please notify our support team immediately.

13. Third-Party Links and Services

The Platform may contain references or links to third-party services, such as payment provider portals. pk1947 is not responsible for the privacy practices of third-party services. When you leave the Platform and interact with a third-party service — such as a payment processor's own interface — their privacy policy governs the collection and use of your data in that context. We recommend reviewing the privacy policy of any third-party service before submitting personal information to it.

14. Changes to This Privacy Policy

pk1947 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform operation. Material changes will be communicated through a notice displayed prominently on the Platform or through a notification to your registered email address.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you should cease using the Platform and contact us to request account closure.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data subject rights, or need to report a privacy concern, please contact the pk1947 support team. Our support staff are available in English and Urdu.

Support email: [email protected]
(Plain text only — this is not a clickable link. Copy the address manually and contact us using your own email client.)

For account-specific or urgent data requests, including requests to exercise your right to erasure or to submit a self-exclusion, using the Platform's live chat function will provide a faster initial response than email.